Delivery and returns.

Delivery

Delivery within the United Kingdom

Free delivery on all orders over £25 with code FREESHIPSILK.

Deliveries under £25 will be subject to a £4.95 delivery charge.

All of our packages are sent by Royal Mail First Class, Signed For.

Estimated UK delivery is 3-5 business days.

Delivery outside the United Kingdom

All orders outside the UK will be subject to a £9.95 delivery charge.

All of our packages are sent by Royal Mail Standard International.

Estimated international delivery is 7-10 business days.

Returns

For returns and order queries, please contact us at enquiries@thesilkmerchant.com.

If you are unhappy with your product, you may return your order within 14 days of purchase to receive a full refund (excluding shipping costs).

All products must be returned unused and in original packaging. Costs for delivery are the responsibility of the individual.